call center productivity

Case Studies

Financial Services Company

DISCOVER HOW THIS FINANCIAL SERVICES ORGANIZATION DEALT WITH GROWTH.

 

During a period of rapid acquisition-driven expansion, this financial services company realized that additional growth must come from boosting the conversion rate with retailers calling about establishing a credit card processing account and increasing retention within the existing customer base.

To ensure the program was more than an entertaining event, ASLAN®:

  • Provided the foundation for lasting behavior change with creative learning techniques and reference tools.
  • Included conversation guides with sales-ready messaging.
  • Addressed the company’s unique and major challenges and provided a custom Inside Sales representative program to positively impact their call center productivity.

As VP of Solutions, Sean’s passion is developing and creating a learning experience that emotionally taps into each learner, matches ASLAN’s commitment to excellence, and exceeds our client’s wildest expectations. Find him on:
LinkedIn.

Download your case study now



You might like these...

Sell More By Creating Receptive Prospects

How are salespeople typically described? You typically hear words like “self-centered,” “pushy,” and even “untrustworthy.” While we may not hear these words when face-to-face with an actual prospect, we can ...

3 Challenges Prospects Face When Buying Virtually

Red shoes standing next to arrows pointed in all directions We spend a great deal of time thinking about and talking about how this new virtual reality has affected us ...

What Are Your Prospects Really Objecting To?

I see a lot written about effective strategies for dealing with objections, and I agree with most of the common wisdom about handling real/honest objections. What I think most experts, ...