call center productivity

Case Studies

Financial Services Company

DISCOVER HOW THIS FINANCIAL SERVICES ORGANIZATION DEALT WITH GROWTH.

 

During a period of rapid acquisition-driven expansion, this financial services company realized that additional growth must come from boosting the conversion rate with retailers calling about establishing a credit card processing account and increasing retention within the existing customer base.

To ensure the program was more than an entertaining event, ASLAN®:

  • Provided the foundation for lasting behavior change with creative learning techniques and reference tools.
  • Included conversation guides with sales-ready messaging.
  • Addressed the company’s unique and major challenges and provided a custom Inside Sales representative program to positively impact their call center productivity.

As VP of Solutions, Sean’s passion is developing and creating a learning experience that emotionally taps into each learner, matches ASLAN’s commitment to excellence, and exceeds our client’s wildest expectations. Find him on:
LinkedIn.

Download your case study now



You might like these...

Why and How to Determine the ROI of Your Sales Training Program

Sales training programs are just one of many ways to spend company resources to grow sales. A finite number of dollars is available for a seemingly infinite number of priorities, ...

Jul 15, 2021

What Are You Really Selling?

When asked the question, “What do you sell?” most sellers think about a product or a service with some sort of tangible benefit or ROI. They think about a “thing” ...

Jul 6, 2021

Tales from the Frontlines of Sales Leadership with Charles Forsgard

Every so often, we like to highlight stories from frontline sellers and sales leaders to discuss the applications of sales philosophy and methodology not just in theory, but in practice. ...

Jun 30, 2021