Inside Sales

How to Quickly Establish a Relationship with a Prospect

How do you quickly establish a relationship with a prospect?

How do you quickly establish a relationship with a prospect? So you got the meeting. You’re in the door, but you quickly realize as you go through discovery that the decision maker has a completely polarized point of view. You believe that they need to think completely differently about how to solve their problem and…

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No One Is Interested In Your Photo Album

I have a friend who is loved by everyone. Let’s call him Bob. He will probably read this blog (that’s the kind of friend he is), and I don’t want him to get a big head (or offend my other two friends). I’ve seriously never met anyone who has an unkind word to say about…

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Why Do People Stand In Line To Win Nothing?

That’s the question I asked myself last March. One of the top stories from every news outlet was the biggest lottery jackpot in history – $600+ million dollars. I agree it’s an incredibly large number but why would I or anyone else care? You don’t have to take my word for it – the lottery people…

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Who Said “No”?

I hate the phrase, “Never take no for an answer.” It’s a sales philosophy that confirms the decision-maker’s preconceived notion that sales reps are pushy, arrogant, and self-centered. But here’s what I do agree with: never accept no from someone who can’t say yes. That’s not original with me but I like the sentiment. I…

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The Element Of Surprise

I enjoy comedy. Of course, I have my own preferences when it comes to “good comedy.” For late night, I’m a Jimmy Kimmel guy with Conan and Fallon close seconds. Sitcoms – it will be hard to ever top Seinfeld. That said – last week’s end to The Office was a special moment for this…

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Drop The Rope To Make The Sale

I have a couple of calls on my calendar today – they couldn’t be more different. In one of the calls I am in the role of the seller. I have a solution that I truly believe would be extremely beneficial to the “buyer.” I’ve reached out to him a couple of times and he…

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