Exposing the 6 Myths of Call Center Sales
HOW TO TURN YOUR CUSTOMER SERVICE CENTER INTO A PROFIT CENTER
If you’re responsible for a customer service center, you know how hard it is to consistently deliver excellent service while reducing costs. The last thing you need is a whole new set of demands and challenges. But you’ve got them anyway. You’re now being asked to generate new revenue in addition to providing great customer service. It’s time to learn the truth about call center sales.
GET THE EBOOK
In this eBook we will answer
What’s the secret to motivating call center reps to sell?
How do you identify the best candidates, and should you change your recruitment strategy?
Which behaviors really drive results, and how do you assess them?
How should you reward your reps – even when it is difficult to measure their individual performance?
How can you coach your employees through this transition and help them improve their performance?
What type of sales training is most beneficial in a call center environment?
Hear from our clients
"ASLAN is a remarkable company with modern and practical intellectual property that resonates with salespeople — from new hires to tenured professionals. ASLAN deeply believes that we are ultimately most successful and fulfilled when we serve others. Their purpose is to accelerate change in sales organizations by first investing in the management and then igniting change at the rep level."
- Christian Bowen
Ready to apply this to your organization?
Get the best sales training available to help your team master the skills they need for long-term success. Request more info on ASLAN below.
