Founding partner and Chief Executive Officer, Tom Stanfill has focused his 17 years of experience consulting and developing training programs for inside and field sales organizations. He is widely recognized as a thought leader in the field of account management, acquisition and growth. Tom has published numerous articles on the subject of selling and is a frequent speaker at the most prestigious industry shows. Prior to starting ASLAN, Tom founded and ran eS2 (Enterprise Sales Solutions) – a business-to-business contract sales force that was recognized as one of the 4th fastest growing company in its category. eS2 employed over one hundred sales representatives providing lead generation, account development, and inside sales support to its clients. With the combination of extensive sales and sales management experience and more than a decade focused on developing training programs, Tom is well positioned as the head of program development and the sales subject matter expert.
Tab is also a founding partner and President of ASLAN. Prior to founding ASLAN, Tab was head of training for a large inside sales organization. He has extensive experience in managing and training sales organizations, as well as hands-on experience as a successful sales representative for Motorola. He has trained inside sales and call center representatives for companies such as Blue Cross Blue Shield, US Bank, HomeBanc Mortgage, Getty Images, WebMD, Wells Financial, EBSCO Industries, The Siebe Company, Wallace Computer, IntelliNet, Interland, Bill Communications and many others. Tab brings a tremendous amount of creativity and fun to his training and understands, first hand, the challenges faced by the managers and trainers in a call center.
In addition to being in charge of operations and project management, as partner at ASLAN, Doug Scott is responsible for developing training programs that meet the unique needs of ASLAN's varied clients. Doug has developed specialized training for the sales and customer service organizations of companies throughout the US and EMEA in a number of industries, including: financial services, software, pharmaceutical, electronics, business forms, home security, disease management, and insurance. Prior to joining ASLAN, Doug was a senior manager in the strategic consulting divisions of both KPMG and iXL/Scient.
Firas has over 17 years of experience in leading and consulting sales organizations. He spent over 14 years at MCI and held a number of positions there – including sales and customer service management, marketing, training, and training development. When he left MCI, he was Director of Sales and Customer Service Operations for the largest and most successful direct sales division – a division with 1,500 sales reps. His expertise includes team and leadership training, field sales management, project management, inbound and outbound call center management, quality assurance, and business process improvement.
As a partner, Firas has led multiple projects and been instrumental in leading numerous sales transformation initiatives for client such as TT Electronics, GMAC Insurance, Fischer Scientific, Oracle Small Business, Hoovers - a Dun & Bradstreet Company, and ScanSource.
Marc has 15 years of experience in sales, service, and management. In his 13 years with APC, a leading F1000 company, he held various sales management positions, including Director of Customer Solutions for North America and Europe. In this role, he had responsibility for all aspects of managing a team 250 sales and service that worked with customers around the globe. Marc's intense focus on hiring, training, and development helped his team produce outstanding results while keeping turnover rates in the organization below 12% yearly. Marc worked to effectively create a blended culture of sales and service. As a result of his efforts, customer satisfaction rose to an all-time high, while revenue grew from $2M to $30M over a 5-year period. His organization won the "Channel Champs" Award from CRN Magazine by earning the highest satisfaction score in customer support from an independent survey by over 3,000 IT resellers. Marc has been a speaker for various organizations including the Institute for International Research, the Help Desk Institute, International Customer Management Institute and the Massachusetts Bankers Association.
As a senior consultant, Marc has consulted with organizations that include: LifeMasters, Nurtur Health (Centene) Bliss Spa - a Starwood Hotel Company, Blue Cross & Blue Shield, Merck & Company, Tech Data, and Wells Fargo.