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Inbound, Outbound, Transact, React, Serve and Sell - all in less than five minutes

How It Works 

Based on over a decade of working with sales in a call center environment, we know that improving call center rep effectiveness is only going to happen when reps are equipped to move from an atmosphere of metrics and scripting to one that emphasizes sales skills and the art of interacting naturally with customers over the phone. ASLAN's call center sales training helps CSRs understand skills like . . .


Important skills & abilities

  • The ability to lead in conversations with customers rather than just being responsive
  • The skills needed to build relationships quickly over the phone
  • Structures that will allow them to move comfortably from scripted conversations to natural sounding interactions
  • The ability to quickly uncover the full need of the customer

Contact Our Team Today