Inbound, Outbound, Transact, React, Serve and Sell - all in less than five minutes
Based on over a decade of working with sales in a call center environment, we know that improving call center rep effectiveness is only going to happen when reps are equipped to move from an atmosphere of metrics and scripting to one that emphasizes sales skills and the art of interacting naturally with customers over the phone. ASLAN's call center sales training helps CSRs understand skills like . . .