Do your account managers define a unique solution or continue to simply rely on the products "feeds & speeds"?
Congratulations. Your account managers have built good relationships with their customers. Now what? Will they fall into the trap of reacting to every customer request, essentially ending up in a high paying customer service role?
The key to success in today’s market is to resist the role of relationship manager and take the lead.
Learning Receptivity™
Download our brochure to learn more about the two-day Receptivity™ program, which focuses on Field reps who primarily work with existing accounts.
They will learn:
- How to go deeper and wider into their accounts
- How to identify new problems to solve
- How solutions can be sold
They’ll learn to let the customer’s needs define a unique solution, rather than continuing to simply rely on the products/services they are familiar with.
